If you need to cancel an order for any reason, please get in contact with us immediately by email ([email protected]) or by phone (0116 274 4059) and providing us with your order reference number. Once you have received the cancelled order, please return the item to us within 30 days of receiving the parcel.
All goods must be returned unused and in original packaging. Please be aware that we cannot refund goods that have been damaged whilst in your possession. We are not responsible for any return costs associated with unwanted items, and you will need to arrange the shipping yourself to ensure safe return.