COVID-19 UPDATE: We're still open, and delivering. We've taken all precautions to keep staff and customers safe. Click here for more

Payment - FAQs

  1. My method of payment has been declined, what now?
    If your payment is declined, please check that you have entered all the information displayed on your card correctly and that all required fields have been filled in. If any problems persist, please contact our customer services team regarding the issue, providing as much detail as you can, and we will try to resolve it for you as soon as possible.
    Read more
  2. Can I pay in Euros?
    For international orders, we do advertise prices in Euros, however, Victorian Plumbing have no control over exchange rates that financial institutes charge. Therefore the advertised Euro price may change due to the chosen payment method exchange rate, as we only accept payment in Pound Sterling. Please be aware of this when placing an order in Euros as the quoted Euro price will be an estimated price.
    Read more
  3. Do you offer Finance?
    Yes, we have a range of finance options available for any purchase of over £250. When presented with your Payment Method options in the checkout choose Finance - this will direct you to an online application. Please click the link for more details: Finance Details
    Read more
  4. Do your prices include VAT?
    Yes, all our prices include VAT.
    Read more
  5. What payment options are available?

    Our payment options include all major credit cards, as well as Paypal.

    Read more