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My method of payment has been declined, what now?
If your payment is declined, please check that you have entered all the information displayed on your card correctly and that all required fields have been filled in. If any problems persist, please contact our customer services team regarding the issue, providing as much detail as you can, and we will try to resolve it for you as soon as possible.
https://www.banyo.co.uk/faq/question/ajax/faq_id/39/
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