Frequently Asked Questions about Franke Tectonite Sinks

FREQUENTLY ASKED QUESTIONS

Q -Are left-hand and right-hand drainer format available for all sinks?

A - Left-hand and Right-hand drainer format is available for all Franke sinks but if a sink is only available in one format then it will be specified on our website. This choice is automatically offered by Reversible sinks.

Q -Are plumbing kits included?

A - No, they are not included. When you order a sink you will have to purchase a Siphon I, II, or III plumbing kit depending on the number of bowls the sink contains.

Q - Can a Waste Disposal Unit be fitted in a Franke sink?

A - Yes, you can fit a Waste Disposal Unit because any sink which has a 31/2’’ waste (90mm) can be connected with a Waste Disposal Unit. There is an extended Flange for Franke ceramics sinks which are continuous feed models. If there is an overflow in your sink, then you may need to buy a WDU Overflow Converter.

Q - How do I clean the overflow?

A - The hygienic overflow in Franke sinks offers flexibility in cleaning. If you simply remove the logo plate, it reveals the overflow aperture for hygienic and easy cleaning. The rigid overflow pipes of Franke sinks can be cleaned simply by pouring boiling water into them. Alternatively, a proprietary cleaner can be used.

Q - How can an earthing be applied to a Franke sink?

A - For a mechanical bond to be made to inset sink models, similar to other sink manufacturers, Franke has a provision for this. By utilising one of the cut-out points along the length of the clip rail, a hole is made at the end of the clip rail length to accommodate the bond.

Q - How to install Inset Stainless Steel Sink?

A - Franke Inset Stainless Steel Sink Installation involves your sink being installed from above into a pre-prepared hole in your kitchen worktop.

 

Q - How do I fit an under-mounted sink?

A - It would be best to seek out the advice from a professional as it depends on the worktop. Fixing clips and a template are provided in the box. There are few circumstances that may allow you to fit the bowl directly to the worktop. In another case, when addressed to the underside of the material a plywood template can be made according to the size of the sink which will be able to ‘sandwich’ the sink flange. We recommend you to use a sealant between the worktop and the flange of the sink in order to avoid any water ingress. But in all cases, you should consult with your supplier.

See link below for a video on fitting under-mount sinks.

Q - How to install Frankie Slim Top Sink?

A - Frankie Slim-Top design is installed the same way as a traditional inset sink.

 

Q - How to install Belfast Sink?

A- Ecologically friendly and stylish! A perfect fit for hardworking kitchen. Belfast Sinks are easy to clean, stain resistant and provide a large washing bowl.

Q - How long are warranties on Franke sinks?

A - These sinks come with a Guarantee of 50 years against any manufacturing fault. If you are purchasing a non-UK Franke product in the UK, from non-UK or UK based websites, all warranty claims should be directed to Franke in the country of the origin of that product. The guarantee is valid for only those products which are used in normal domestic situations.

Q - How do I determine the capacity of the sink?

A - For comparing sink sizes, three basic measurements can prove helpful.

Depth - Distance from the bottom of the sink to the top of the rim

Taper - An inward slope of every side of the sink from rim to the bottom

Radius - Where the bottom and sides meet measure the bowl’s bottoms and corners

The deeper the bowl, the smaller the radius and straighter the slope the higher capacity in the sink.

Q - Suggest the best way to clean the tectonite sink?

A - The unique coating of tectonite sinks makes them resistant to all common liquids which are used in the kitchen (red wine, vinegar, tomato sauce). Tectonite sinks can be cleaned by using any brand of cleaner, e.g. Cif, and a cloth or sponge.

Q - What is tectonite?

A - A combination of three elements makes Tectonite.

1. SMC (Sheet Moulding Compound) a glass fibre, carrier material, polyester-based;
2. To give the sink its colour, scratch, heat, and wear and tear resistance it is chemically fused with 3^rd Generation PiMC (Powder In-Mould Coating).
3. The unique texture gives the sink its granite look.
4. With hydraulic presses, the sink is made by hot compression moulding.

Q - Are Tectonite sinks heat resistant?

A - It can withstand temperatures of up to 300⁰ C. Though tectonite is highly heat resistant, Franke always advises you to use a coaster when you put a hot pan on the sink.